Our Guarantee

Our Guarantee

Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime.

Phone: (424) 342-9059

Mailing address:  337 S. Figueroa Street Wilmington, CA 90744

Returns address: 

EJWOX-Return DEP

337 S. Figueroa Street Wilmington, CA 90744

 

Kindly Reminder

  • Please mark your order number on the returned package,so that we can refund you in time.
  • Please allow two to three weeks for us to process your return. It might take an additional billing cycle for your issuing bank to list the credit on your credit card statement. 
  • For returns of furniture and other large items, please contact us firstly,we will provide you the pre-paid shipping label and the shipping cost will be deducted from your refund.